Hospital da Ordem Terceira Chiado

Perguntas frequentes

Are the costs for the medical services the same in all Third Order of Saint Francis institutions?

The hospital belongs to Fraternidade de S. Francisco da Cidade, Ordem Franciscana Secular (OFS) and is the only hospital within its structure. As such, the costs for the medical services may differ from the ones charged in other Third Order of Saint Francis institutions.

How can I book a medical appointment or exam?

By phone: 213 230 300 /98
Online: https://hotc.pt/en/online-booking/
Onsite: Rua Serpa Pinto, 7, Lisbon

How can I get to the hospital?

Public transportation:
Metro
» Blue line or Green line

Bus (Carris)
» 758 Bus –Portas de Benfica – Cais do Sodré (Bus stop: Rua do Alecrim or Praça Luís de Camões)
» 28 Tram – Martim Moniz – Prazeres (Tram stop: Rua Vítor Cordon/Rua Serpa Pinto)

Train
» Cascais – Lisbon line (Train stop: Cais do Sodré)
» Sintra – Lisbon line (Train stop: Cais do Rossio)

Boat
» Line Cacilhas – Cais do Sodré
» Line Seixal – Cais do Sodré
» Line Montijo – Cais do Sodré
» Line Barreiro – Cais do Sodré

Car
» GPS coordinates N 38º70’8515” / W 9º14’1393”;
» Head towards downtown – Bairro Alto or Chiado and follow the signs for the National Museum of Arte Contemporânea or São Carlos National Theater
» Public parking available at Largo Camões

How can I make a suggestion?

You can send us your suggestions via email to [email protected] or by completing a feedback form available onsite.

Until when medical appointments or exams can be cancelled?

You may cancel your medical appointment or exam up to 2 working days before the scheduled date.

What are the costs for the medical services under my insurance/complementary health care system, or funding entity?

The Hospital da Ordem Terceira has protocols with all the entities listed at Insurance Entities. For full details on the prices of the different medical services, please contact your insurance/complementary health care system, or funding entity.

What are the entities with which the hospital has agreements/protocols?

The hospital has agreements/protocols with several healthcare insurance companies, subsystems and other entities. For full details, please see the Agreements section on the menu.

What are the surgeries performed at the Hospital?

The Hospital performs outpatient or ambulatory surgeries and planned surgeries, such as:

  • General surgery
  • Plastic and reconstructive surgery
  • Maxillofacial surgery
  • Vascular surgery
  • Cryotherapy, curettage, cyst excision, electrodesiccation, phototherapy, and skin tag removal
  • Gastric surgery
  • Gynecologic and obstetric surgery
  • Neurosurgery
  • Otolaryngology surgery (ear, nose and throat)
  • Orthopedics
  • Urology

For further details, see Services » Surgery in the main menu.

What do I need to do before a surgery?

Once you get to our hospital, please do the check-in in our reception and follow the guidance provided by our staff.

You may be asked to complete some forms, including the liability waiver, if not provided in advance, and to make an upfront deposit for the medical act.

What is the hospital´s opening hours?

Medical appointments* (subject to prior booking)
Monday to Friday: 08h00 – 20h00
Saturday: 09h00 – 14h00
*Except Ophthalmology.

Diagnostic services (subject to prior booking)
Monday to Friday: 08h00 – 20h00

Ophthalmology services (subject to prior booking)
Monday to Friday: 09h00 – 18h00

Laboratory
Monday to Friday: 08h00 – 10h00

Physiotherapy and rehabilitation
Monday to Friday: 08h00 – 19h00

Hospitalisation/Admission Hours
Monday to Friday: 08h00 – 17h00
Sundays: 15h00 – 19h00

In-Patient Visiting Hours
Single rooms: 11h00 – 20h00
Double rooms: 14h30 – 15h30 / 17h00 – 18h00 / 19h30 – 20h30

Religious service
Everyday: 11h45

What medical services are offered at the hospital?

The hospital offers you medical acts on the following specialties:

Anesthesiology
Cardiology
Dermatology
Diabetes Study and Treatment
Endocrinology
Gastroenterology
General and Family Medicine
General Practice
General Surgery
Gynaecology
Imaging
Immunochemotherapy
Internal Medicine
Maxillofacial Surgery
Neurology
Neuropsychology
Neurosurgery
Nutrition
Ophthalmology
Orthopaedics
Otolaryngology (ear, nose and throat)
Pediatric Surgery
Physical and Rehabilitation Medicine
Plastic and Reconstructive Surgery
Proctology
Psychiatry
Psychology
Pulmonology/ Allergology
Rheumatology
Private: Speech Therapy
Urology
Vascular Surgery

For further details and appointments see Specialities.

 

Where is the Hospital located?

The Hospital da Ordem Terceira is located downtown Lisbon, in the Chiado area, next to the National Museum of Arte Contemporânea or São Carlos National Theater. The hospital is also close to Largo Camões, Governo Civil and Belas-Artes University.

Which diagnostic services are offered at the Hospital?

The following diagnostic services are offered at our hospital:

Clinical Analysis, Cardiology, Ultrasound, Mammography, Ophthalmology, Otolaryngology, Pulmonology, Radiology, Computed Tomography, Urology and other specific tests known as Special Tests.

Who can access to the Hospital’s services?

Hospital da Ordem Terceira Chiado is committed to treating all people equally and with respect, regardless  their age, disability, gender, religion, belief, or nationality.